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Reputation Management

Automate review requests and grow your 5-star reputation.

Build trust online by encouraging every customer to share their experience.

A Smarter Way to Build

and Protect Your Reputation

A Smarter Way to Connect With Your Customers

Your reputation can make or break a business—especially online. Our system helps you collect reviews automatically after every sale or appointment, encouraging happy customers to post publicly while giving unsatisfied ones a private way to share feedback with you directly. It’s a simple, transparent way to grow your online presence and strengthen customer trust at the same time.

Your reputation can make or break a business especially online.

Your reputation can make or break a business—especially online. Our system helps you collect reviews automatically after every sale or appointment, encouraging happy customers to post publicly while giving unsatisfied ones a private way to share feedback with you directly. It’s a simple, transparent way to grow your online presence and strengthen customer trust at the same time.

It’s a simple, transparent way to grow your online presence and strengthen customer trust at the same time.

Why a having a Reputation Management system Matters

Why Reputation Management Matters

  • Collect more verified reviews automatically

  • Turn satisfied clients into your best promoters

  • Maintain transparency and build lasting trust

  • Improve your Google presence and local rankings

  • Identify and resolve customer issues quickly

How It Works From Feedback to Growth

When potential customers search for your business, your reviews are often their first impression. Consistent, authentic feedback helps you stand out in local search results and builds the credibility that drives new business.

When potential customers search for your business, your reviews are often their first impression.

Consistent, authentic feedback helps you stand out in local search results and builds the credibility that drives new business.

After each service or sale, your customer receives a branded review request by text or email.

They click the link and rate their experience

on your feedback page.

They click the link and rate their experience on your feedback page.

Customers who want to share publicly are directed

to your Google review page.

Customers who want to share publicly are directed to your Google review page.

Those who’d rather share privately can leave

feedback directly with you.

Those who’d rather share privately can leave feedback directly with you.

What You Get with our Reputation Management solution

What You Get with

our solution

  • Automated review requests by email or text

  • Custom-branded feedback page for your business

  • Private form for customers who need to share concerns

  • Public review link for happy clients who want to share online

  • Notifications when new feedback or reviews arrive

  • Insights and reports showing overall satisfaction trends

Built for Local Businesses That Depend on Reputation

If your business relies on word-of-mouth and online reviews to bring in new customers, this solution is for you. From salons and dental clinics to contractors and local retailers, Reputation Management helps you collect feedback, resolve issues, and keep your brand shining online.

If your business relies on word-of-mouth and online reviews to bring in new customers, this solution is for you.

From salons and dental clinics to contractors and local retailers, Reputation Management helps you collect feedback, resolve issues, and keep your brand shining online.

Ready to Grow Your 5-Star

Reputation Online?

Built Into Your

Website Package

Start collecting feedback automatically and turn satisfied customers into lasting advocates for your business. Let’s set up your reputation system and help you stand out online.

Focus on running your business – we’ll make sure your social presence stays consistent and professional.

Frequently Asked Questions

How are review requests sent?

Automatically via email or text after your team marks a job or appointment complete or after a form is filled.

Can I customize the message or branding?

Yes, you can personalize every part of the message to match your brand tone and logo.

Will this help me rank higher on Google?

Collecting more authentic reviews and maintaining a strong average rating will improve your local search visibility over time.

How quickly can I get started?

Setup takes less than a day—our team handles the entire process for you.

Is this included with my website plan?

Yes! Reputation Management comes standard with select Ascend Scaling website subscriptions.

Can I add it to my existing plan?

Absolutely—just reach out and we’ll activate it for your account.

Is support included?

Yes. If you have questions or run into a problem, our team is here to help.

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Copyright © 2025 Ascend Scaling. All rights reserved.

Copyright © 2025 Ascend Scaling. All rights reserved.